Steve July 31, 2020

According to this email, which purports to be from Facebook, your Facebook account has been “temporarily disabled for identity check”.

The email claims that you must verify your ID by uploading a government-issued document. It warns that if you fail to perform the required ID verification, access to your account will be “disabled for security reasons”.

However, the email is not from Facebook and the claim that your account will be disabled if you don’t verify is untrue. In fact, the email is a phishing scam designed to steal your personal and financial information.

If you click the button in the scam email, you will be taken to a fraudulent website that is designed to look like it is part of Facebook. Once on the bogus site, you will be instructed to login with your account email address and password.

Once you have “logged in” on the fake site, an “ID Verification” form will appear in your browser. The form asks you to provide information such as your name and contact details and credit card numbers. It also asks you to click an “Upload”  button to provide copies of identification documents such as your driver’s licence, passport, and birth certificate.

After you complete and submit the form, you may see a message claiming that you have successfully verified your identity and restored account access.

However, criminals can now use the information you provided to hijack your Facebook account, commit credit card fraud, and steal your identity.

Scammers continually use fake notification emails much like this one to target vulnerable Facebook users. Be wary of any email or text message purporting to be from Facebook that claims that your account will be disabled or deactivated if you don’t click a link and provide personal details.

Facebook has published information about such phishing attacks in its help files.

Note that, if your account has been compromised or you can no longer access it and you reach out to Facebook for help, you may be asked to provide ID documents to prove account ownership. However, Facebook will not send you an unsolicited email demanding that you upload ID documents to stop your account from being disabled.

For a more in-depth analysis of Facebook phishing scams, see:

How to Recognise and Avoid Facebook Phishing Scams

An example of the scam email:

Facebook Phishing Email

Transcript of the scam email:

Your access has been temporarily disabled for identity check, it can be activated once you verify the details linked with your account.

This step is a part of our online-security monitoring which helps in keeping data up-to-date by updating user’s information into its latest form.

We require you to verify your ID using any of the documents issued by your government through which you can claim your account later.

Upload Now

If you fail to perform ID verification, your access will be disabled for security concerns.

Facebook uses up to mark security standard to protect its user to all potential online threats.


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