The problem affects "a small percentage" of iPhone 7 devices, causing them to display a "No Service" message instead of properly connecting to an available cellular network.
According to Apple, affected units were manufactured between September 2016 and February 2018 and were sold in China, Hong Kong, Japan, Macao, and the United States. Model numbers that are impacted by the issue include A1660, A1780, and A779.
Customers who are experiencing this issue will receive a free device repair from Apple, and those who have already paid for repairs are eligible for reimbursement.
We first heard hints of this issue in September of 2016, when Apple launched an investigation into iPhone 7 devices that were displaying a "No Service" message after customers activated and then disabled Airplane Mode.
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