American Airlines’ Passenger BYOD Hopes Failed It Long Term As A Domestic Competitor
2026-11-13
In 2017, American Airlines made the consequential decision to remove seatback entertainment (IFE) screens across its mainline narrowbody fleet. The decision, shaped by the belief that the future of inflight media would be on passengers’ own devices, sharply differed from that of American’s main US competitors. What initially appeared toContinue Reading